Customer Service

Check Your Order Status Please input your order number and 5 digit shipping zip code in the fields below. Your order number can be found on the confirmation email you received when you placed your order. If you have any questions once your order is in transit, please contact the carrier as noted in your shipping confirmation email.

Order Number:	`*`
Shipping Zip Code:	`*`

* Indicates Required Field.

Please feel free to contact our friendly and knowledgeable customer care group:

Give us a call at (800) 605-3369 for all questions, especially those regarding:

For general inquires or questions about your order, please e-mail us at customerservice@bowflex.com.

(Please allow up to 72 hours for a reply.)

Hours:
Monday - Friday: 6AM to 5PM PST
Saturday, Sunday: Closed

Our Customer Care Mission:
"To enrich our customers' lives by creating great experiences through friendly and understanding service."